Frequently Asked Questions
Everything you need to know before starting with ANDLAH.
We answered the most common questions from clients. If you do not see yours, book a free consultation and we will walk you through everything.
What makes ANDLAH different from other agencies?+
We are full-stack, strategy-led, and obsessed with measurable results. Every deliverable ties back to revenue, efficiency, or clarity.
Do you work with businesses outside Nigeria?+
Yes. We serve clients across Africa and globally, managing every engagement remotely with clear communication.
How long does a typical project take?+
Websites take two to four weeks, automation takes four to six weeks. Custom timelines follow your strategy call.
What platforms do you build on?+
WordPress, Webflow, Shopify, React, HubSpot, Zoho, custom stacks, and more. We pick based on your goals and team.
Will I be able to update my website myself?+
Absolutely. You get full admin access, training, and easy workflows so your team can manage day-to-day changes.
What if something breaks after launch?+
All packages include at least thirty days of support. Maintenance plans keep you covered for the long term.
Can I pay in installments?+
Yes. Standard structure is seventy percent upfront and thirty percent on completion. Larger projects have flexible schedules.
What is included in the price?+
Strategy, design, development, QA, training, and post-launch support. No hidden fees.
Do you offer refunds?+
The upfront deposit is non-refundable once work has commenced. If ANDLAH is unable to complete the project due to circumstances on our side, a prorated refund will be issued based on work completed.
What information do I need to provide?+
During the strategy call we cover your goals, target audience, systems, and content. We guide you step by step.
How involved do I need to be?+
Expect to review milestones and provide feedback. Most founders spend two to four hours across a project.
What happens after launch?+
You receive documentation, a handover session, and the option to continue with a maintenance plan.
Do you offer ongoing support?+
Yes. Our monthly plans include security updates, backups, content edits, and troubleshooting.
Can I make changes after launch?+
Minor edits are covered during the included support period. Larger changes can be scoped as a mini engagement.
How fast is your support response?+
Premium plans include under two hour response for critical issues, with clear SLAs for everything else.
Still have questions?
Schedule a free call and we will walk you through everything. No sales pitch, just clarity.
Book free consultation